AFTER-SALES TEAM

Professional after-sales team provides you with comprehensive service support. We promise to respond quickly, solve problems efficiently and ensure your satisfaction.

  • Beau-Electrical Solution Engineer

     

Proficient in the installation, debugging, use, troubleshooting and online instruction of fiber optic cutting machine circuits. Especially good at solving the problem of high circuit current, the circuit board is easy to damage the machine due to excessive heat. In total, he has served more than 2,000 customers.

  • Brent - Power Solution Engineer

Brent specializes in solving power supply in selection, circuit topology, loop, safety, EMC, process design, and quality control. Over the past 8 years, he has solved problems at over 1200 customer power supply.

  • Vito

Familiar with the maintenance and upkeep of fiber laser cutting machines, and the commissioning and maintenance of laser cutting machine supporting facilities. Experienced in online and on-site instruction, having served 1100 customers

  • Winston - Drawing Software Engineer

     

Proficient in optical fiber cutting machine installation, commissioning use, troubleshooting, Specializing in 2D and 3D drawing software usage instruction.online guidance, service customers more than 2000.

  • Mary

     

Long-term commitment to the laser cutting machine industry,Good at laser cutting machine installation, commissioning and fault inspection, in the past 9 years, solved the problems of more than 1200 customers,with many onsite problem solving experience.

  • Susi

In-depth study of laser cleaning and welding for nearly 11 years,Accumulated a wealth of experience and cases of laser operation on various metal materials. Understand machine circuit, chiller and laser commissioning. There is always a piece of information that can help you! More than 1,000 customers installation guidance.

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